QEEQ did not include third-party insurance, so I had to pay an additional fee for it at the counter.

Convenient, Professional, Enthusiastic

Picked up the car at San Francisco Airport. The older foreign gentleman at the far-right counter aggressively pushed additional insurance fees. When I insisted on using my QEEQ order, he became visibly unhappy, which made me unhappy as well.

Overall it's quite good, with a competitive price. They didn't push any extra items when picking up the car. Since I was planning a road trip, I opted for roadside assistance at $5 per day, which is reasonable. Alamo is quite friendly about opting out of certain charges, like crossing the Golden Gate Bridge (north to south); if you pay online yourself, you can automatically opt-out of Alamo’s charges without contacting them. Picking up a car at San Francisco airport was quite intense, it felt like there were more people than cars, and you had to grab one as soon as it appeared.

I picked up the car in San Francisco and returned it in Las Vegas. Although my English is poor, the rental company provided excellent service. The process of picking up and returning the car was fast and convenient. Very good experience.