The store is easy to locate, staff are friendly, and both pickup and return processes are quick and straightforward.

Stayed on duty during the pandemic with attentive service.

Car was unsafe had 2x bald tyres, fuel tank was not full on pick up, I did show attendant he agreed I also took photos, vehicle had numerous scratches that where not noted on booking also showed attendant, all he said was take photos. I dont rent vehicle to then spend half hour looking over the vehicle and taking photos so I dont get charged for things I didnt cause. Terrible experience wil never use Alamo again or recomend!!

I was observing the staff who attended to me and the one next to me.. That customer was from the U. S as u had overheard the conversion.. And was treated way better than I was treated, maybe because of my name and race I suppose I could be wrong but since you ask for feedback I'm just providing it.i was as if I was talking to a robot that's how I felt. Nothing else. I'm from customer service even till now it's very important you make all customers irregardless of who they are must make them feel that they are all very important. Many thanks for asking me.

We had used Alamo previously in Melbourne and had a hideous experience, we decided to give them another chance and I'm so pleased they didn't disappoint us this time, the car we booked was out of service so we were upgraded, thank you for that, the young man at the counter was extremely helpful and pleasant, was worth giving the a second chance.