The main reason for my low rating is the car’s condition. All four tires were extremely old and worn down to the tread wear indicators, which is a serious safety concern.

It's okay.

The staff was very friendly, probably because they are used to dealing with international customers. They pointed out both the things we noticed and those we didn’t. We had an additional driver, but they didn’t charge us for it (even though the second driver didn’t end up driving).

The service from the company was very warm and attentive, although there were few staff who spoke fluent English, it did not affect our communication. On the day we picked up the car, we were upgraded to a Toyota Advance. The car was in excellent condition, very new, and had only driven over 10,000 kilometers. Driving it was very comfortable. Returning the car was easy and quick. I will rent from this company again!