There were hidden charges.

When picking up the car, the actual vehicle provided was not the same as the one reserved. Additionally, upon arriving at the parking lot, there was no car in the designated spot. I returned to the counter only to find that Budget had already closed. After asking around, I learned that Budget shares operations with Avis, so I had to go to Avis and wait in line. Everyone ahead of me also had reservations but no cars, so they were sent to Avis as well. It seems better to choose a larger company for car rentals in the future.

Very satisfied

I was overcharged. I reserved a US$308 including insurance and when I got to the counter they carghed me US$386 and they charged me US$140 the day after I returened the car. I feel scammed. I didn't even get an invoice while I was offrdd to get one by email.

A/C did not know cold. This should have been checked prior to collection.

All ok.