enjoyed the car and trips

When picking up the car, the actual vehicle provided was not the same as the one reserved. Additionally, upon arriving at the parking lot, there was no car in the designated spot. I returned to the counter only to find that Budget had already closed. After asking around, I learned that Budget shares operations with Avis, so I had to go to Avis and wait in line. Everyone ahead of me also had reservations but no cars, so they were sent to Avis as well. It seems better to choose a larger company for car rentals in the future.

Great excellent service highly recommend

Best price and service

The car we had booked was not available but we were given a better model which was very good. The only problem I had was that the car had previously suffered some exterior damage and when I asked for a damage report in order to prove that this was not caused by us they were unable/unwilling to provide this.

No problems. No drop in price was given.

A/C did not know cold. This should have been checked prior to collection.

All ok.

Great counter service. The only problem is the 15 dollar a day toll fees. That amount is excessive and there’s no way to just pay as you drive in Dallas or Houston.

Easy to use. Good rates.