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Reviewed: Mon, Apr 15, 2019
About Hertz: 2.0 /10
Firstly, the vehicle categorization is unreasonable. I rented a compact car but was given a Jeep. They told me it falls under the same category as a compact car. Driving a Jeep on the German highway is slow and fuel-inefficient, with a consumption of 17 liters per 100 kilometers, and I had to stay in the slow lane with trucks! Also, I was driving alone and didn't need such a large vehicle, which was also difficult to park in the city! Additionally, Thrifty provided a Hertz car. After picking it up in Frankfurt and driving to my company in a smaller city, I couldn't exchange it at a local Hertz office. After a week of inconvenience, I had to drive over 100 kilometers back to Frankfurt to switch the car! Lastly, there was a price difference between the rental company and the price on Zuzuche, which is completely unacceptable to me!

Relevant Reviews on Hertz FRANKFURT AIRPORT

Rodney Elsie

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Reviewed: Fri, Aug 16, 2024
About Hertz: 2.0 /10
When I arrived on-site, I couldn't pick up the car because my credit card does not have a chip and cannot be used for the deposit.

Ward Wood

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Reviewed: Wed, Aug 1, 2018
About Hertz: 2.0 /10
1. The flight arrived early and there was no delay with the luggage. We arrived at the Hertz counter 40 minutes earlier than the scheduled pickup time, but the staff refused to process the pickup. If we use the car for only three hours on the last day but still have to pay for a full day, why can't we pick it up early? 2. We didn't get the car because we only had an international driver's license without the original license. I've rented long term from Hertz's official website for the past four years with just an international driver's license for trips over four weeks each time. This year, renting through Zuzuche, the counter refused to give us the car and even denied a refund. Moving forward, we will blacklist both your company and Hertz.

Georgia Stuart

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Reviewed: Mon, Sep 17, 2018
About Hertz: 10.0 /10
Renting a car was quick and convenient, returning the car was hassle-free, and the service was excellent!
About QEEQ: 10.0 /10

Roderick Crofts

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Reviewed: Mon, Aug 20, 2018
About Hertz: 10.0 /10
Had to wait quite a while. The pickup location is a bit far, and you have to find the car yourself.
About QEEQ: 10.0 /10

Anastasia Max

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Reviewed: Sun, Nov 16, 2014
About Hertz: 10.0 /10
Picking up and returning the car was very convenient.
About QEEQ: 10.0 /10

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