Awesome experience!

Very satisfied.

Very satisfied.

Counter staff were genuinely really nice & professional. Mechanically, the car ran well. However, car was not ready at pick-up time, exterior & interior were dirty & smelled of cigarette smoke the whole week of my booking. I would have been embarrassed to have had anyone else in the car with me. If I didn’t have to get on with my trip, I would have taken it back to request another car. However during pick-up, I was about to be assigned another car, but that one needed an oil change. In the 37 minutes I waited for my car to be processed (it’s on the receipt), I saw only one member of staff in the lot, cleaning vehicles; he also had to help one of the office staff with a booking query. Perhaps the rest of the crew were having their lunch, but the car was just not clean by pick-up time — and this is especially concerning when Covid numbers are going up again.

Great customer service. When I needed to call about something, I was able to talk to a real person.

Best prices around, and I searched for a while!

Agents @this Hertz location were extremely helpful/professional. Long wait for pick up due to amount of customers lined up and one particular client complaining and refusing to leave. Overall, outstanding customer service from the manager and his colleague.