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Reviewed: Sat, May 4, 2019
About Enterprise: 2.0 /10
Dissatisfied. Reserved a Toyota Kluger, but the counter said only Pajero was available. In the end, we got an Outlander. It was downgraded several classes. Originally, other companies offered Outlander at less than half the price of Enterprise, but we chose this company to get a Kluger. In the end, we still got an Outlander. Very unhappy.

Relevant Reviews on Enterprise in Australia

Myra Lawrence

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Reviewed: Fri, Jan 31, 2025
About Enterprise: 10.0 /10
Very satisfied, the process was quick.
About QEEQ: 10.0 /10

Agnes Powell

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Reviewed: Mon, Oct 7, 2024
About Enterprise: 6.0 /10
Picking up the car was smooth, but returning it was not. As we were approaching the airport, the car lost power. We called the store, but half an hour passed and no one came to assist us. We confirmed multiple times during the call, and they kept saying they were almost there, just a minute away, but no one showed up even after 30 minutes. We had a flight to catch, so we had no choice but to leave the car by the roadside and head to the airport. The car had issues, but we received no support.
About QEEQ: 8.0 /10

Les Strong

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Reviewed: Tue, Aug 27, 2024
About Enterprise: 10.0 /10
The company's service is excellent.
About QEEQ: 10.0 /10

Jane Pullan

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Reviewed: Tue, Mar 12, 2024
About Enterprise: 6.0 /10
There were no issues before, but after returning to the country, I noticed unexpected charges. It wasn't a hold, it was directly deducted. I contacted the rental company and got it back; they said it was a mistake.
About QEEQ: 10.0 /10

Ternence Theresa

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Reviewed: Sat, May 27, 2017
About Enterprise: 2.0 /10
Automatically added an extra 200 AUD for insurance, which doesn't cover gravel damage, etc.

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