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+1-8007618913
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+44-2035140670
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9983535125
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Reviewed: Thu, Mar 29, 2018
About diRENT: 2.0 /10
What a terrible company, the pickup location they provided was wrong. We arrived at Casa Port and it showed only 0.5 km away, but after half an hour of navigation, we couldn't find the store. Being unfamiliar with the place, even those who spoke English had heavy accents. After much hassle, QEEQ managed to contact the rental company, who provided an address but it was still unclear. Calling the company was frustrating—either the calls wouldn't go through or they would drop immediately. In ten attempts, only one call got through. Eventually, we had to get the taxi driver to speak directly with them to get to the company building, and even then, we spent another 20 minutes trying to locate it. Upon finally arriving upstairs, no one acknowledged us, and we had to wait an hour. Paid the 8,000 Dirham deposit, and the car was supposed to have a full tank but only had a quarter. Returning it with just over half a tank to be safe, we contacted them in advance to avoid another search, but their office was empty again. What kind of company operates like this? A private workshop? Finally handed the car back and walked away relieved. Avoid Dirent—they claim to be a large local chain, but I am not convinced.

Relevant Reviews on diRENT in Morocco

Julian Holt

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Reviewed: Sun, Feb 23, 2025
About diRENT: 10.0 /10
Very reliable, clear procedure, prompt responses, and very timely and effective problem-solving!
About QEEQ: 10.0 /10

Orville Trevelyan

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Reviewed: Thu, Apr 19, 2018
About diRENT: 2.0 /10
No car was reserved upon my arrival.

Lynn Partridge

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Reviewed: Fri, Oct 12, 2018
About diRENT: 4.0 /10
Late arrival, language barrier, and the promised full tank was empty. After I strongly expressed my dissatisfaction, they gave me 100 to refuel myself. Unbelievable.

Wordsworth Alcott

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Reviewed: Mon, Oct 16, 2017
About diRENT: 2.0 /10
The car rental company lacked the necessary credentials. They should not accept bookings if they cannot provide the specified vehicle. Complete payment was taken, but the car provided was not as agreed, and they were hours late. This was the most unreliable car rental I've ever dealt with.

M.Elhaddad

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Economy | Renault Clio or similar
Reviewed: Mon, Jul 29, 2019
About diRENT: 6.7 /10
I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint
About QEEQ: 10.0 /10

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