Pick-up was quite smooth, and the staff was friendly. They gave me a new Nissan Pathfinder, said I was the first to drive it, with just over 30 kilometers on it. Returning the car was also very convenient, a quick check and done, even though the car was quite dirty, it was no problem.

The rental counter is not far from the exit. I was able to find it without much trouble despite pushing a cart with two large suitcases. The process was straightforward. The lady at the counter was very friendly. She asked for my preference when selecting the car. After I checked the car and pointed out some issues (mainly that there was no spare tire, which she didn't seem to be aware of either), she immediately gave me a different car. The return process was also simple; they just asked if there were any damages and checked the fuel gauge.

I have used Enterprise Rent-a-Car three times in Vancouver, and I'm satisfied.

Like: I was impressed with the friendly service. The staff was not under pressure, they were keenly interested in providing top notch service. They were very accommodating and let us drop off at the airport, since that was what out thirf party booking stated, so Avis accomodated this service for us.

Like: Price, Staff, vehicle.
Dislike: Nothing.