I have to wait at airport more than one hour. No one came for pick up. Very bad customer service.

I booked to pick up the car at 9 am and requested two child seats. However, the rental company did not prepare them, which took me two and a half hours to finally get the car seats. We could only depart at 11:30 am. My plans for the day were canceled, and we arrived at the accommodation close to midnight. It was very bad.

Airport pickup phone was unanswered for a long time, so we had to take a cab ourselves. There were too few staff at the car pickup location, and the waiting time was up to an hour.

Friendly and helpful staff/call centre

All is well, thank you very much.

a bit inconvenient as i needed to register toll payment online

easy booking

Bad condition externally with scratches and bumps; dirty interior and smelled of stale cigarettes.