Fantastic experience!

The service phone was always unanswered or answered by someone who could not speak clear English.

the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean

Friendly and helpful staff/call centre

All is well, thank you very much.

The pickup location was within walking distance of my accommodation, otherwise it may have been a little challenging to make my way there. The location is quite central and should be convenient for most people staying in Sydney within the tourist districts. The entertainment system within the car was top-notch, accompanying me throughout my journey and the sound system was great. The car was in great condition and I was able to cover almost 3000km within 6 days in confort.

Only issue was trying to call them for pickup, very long time on hold before someone answered. Also some better directions to help find pick up location would be great, eg...brown section opposite hotel is better than bus zone M as i could not find any signs saying bus zone m.