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Live chat Email us Service Code: 8632254125
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Reviewed: Wed, Oct 10, 2018
About Dollar: 2.0 /10
Had to wait in line for a long time and then waited another hour after completing the paperwork to get the car, supposedly because they were washing it. We originally rented a Highlander but were given a front-wheel-drive GMC instead. The power was weak and the car was heavy. The Rockies require snow tires from October 1st, and we rented the car on the 28th without any warning from the rental company. As a result, we got stuck in Banff for a long time due to heavy snow and slipping while going uphill.

Relevant Reviews on Dollar VANCOUVER INTL AIRPORT

Lionel Pope

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Reviewed: Tue, Feb 18, 2025
About Dollar: 6.0 /10
The pickup service was average, and the car itself had some minor issues: there were strange noises and the steering wheel was misaligned.
About QEEQ: 10.0 /10

Nicola Billy

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Reviewed: Mon, Aug 12, 2019
About Dollar: 8.0 /10
The staff were very friendly, but the queue time was a bit long.
About QEEQ: 10.0 /10

Julian Kennedy

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Reviewed: Mon, Aug 6, 2018
About Dollar: 2.0 /10
The car model provided was different and much smaller than what I booked, so we had to pay extra to get a larger car. The process of exchanging the car took a lot of time, which was very wasteful.

Bradley Jefferson

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Reviewed: Mon, Feb 20, 2017
About Dollar: 10.0 /10
No extra sales pitches, straightforward procedures.
About QEEQ: 10.0 /10

Jacqueline Huggins

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Reviewed: Wed, Jun 7, 2017
About Dollar: 2.0 /10
Very poor experience. They told me adding an extra driver would cost 13 CAD per day, totaling 117 CAD for nine days. But when returning the car, I was charged 530 CAD. No one informed me about additional fees, and the person helping with the contract did not mention that there are extra charges if the driver is under 25 years old. Overall, a very bad and costly experience.

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