Waited in line for an hour, charged unfair fees, insisted on not needing roadside assistance but was still charged, and the order included taxes, yet was charged again on site. Very bad experience.
The service was quite good. There were a lot of people when I went, I waited in line for about 25 minutes. The car model I reserved was unavailable, but they upgraded me to a larger size for free, although I prefer smaller cars.
A $500 fee for returning the car at a different location was reduced to $200 after negotiation. The contract mentioned returning the car at a different location but didn't state any fees.
service is good.price competitive!will choose it next time
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