Waited in line for an hour, charged unfair fees, insisted on not needing roadside assistance but was still charged, and the order included taxes, yet was charged again on site. Very bad experience.
1. The shuttle bus stop at the airport was not clearly marked. We had to push our luggage around the area and only when we saw a small bus with the company logo did we realize where the stop was.
2. The rental location is actually quite a distance from the airport, not as close as described, so you should plan to spend an extra half-hour to pick up the car.
3. The place for car exchange was even more bizarre. It's in a garage with no signs and nobody knew about it. We almost missed our flight wandering around the garage. By the way, when exchanging the car, the staff just drove it away without any paperwork.
4. The final rental bill deducted $74 from my card. When I asked about the charges, I was told it was for emergency assistance and highway fees. I was speechless.
The staff tried to forcefully sell insurance. I already purchased comprehensive insurance, but they kept pushing. After refusing, they gave us an old car.
A $500 fee for returning the car at a different location was reduced to $200 after negotiation. The contract mentioned returning the car at a different location but didn't state any fees.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on Europcar LOS ANGELES INTERNATIONAL AIRPORT
Hayden Johnson
-
-
-
-
View more >Boyd Bruce
-
-
-
-
View more >Stanford Garcia
-
-
-
-
View more >Earl David
-
-
-
-
View more >Kenneth Temple
-
-
-
-
View more >