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They didn’t have the car I paid for, instead they stuck me with a gas wasteful V8 Auto all black.

Reviewed: Tue, Jun 4, 2019
About Routes: 8.0 /10
The customer service was awful. They were cheaper than competitors, but you get what you pay for and I find that disturbing.
About QEEQ: 9.0 /10
Good third party firm. The business model is effective, but the firms benefiting from the outfit must comply to higher quality standards.
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

G.Minzer

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 29, 2019
“Booking was very easy the rest was a major hassle and we will never rent from there again”
About Routes: 5.7 /10
We wanted a compact vehicle and received a Dodge Durango they told me it was a free upgrade and I told him I wasn’t interested in an upgrade and it’s only an upgrade if you consider it an upgrade they said that there was nothing else available and I told them that I booked this months ago. They said we had the option to cancel which wasn’t an option at the time.
About QEEQ: 10.0 /10

Kevin C

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Aug 25, 2019
“Far exceeded my expectations.”
About Routes: 9.0 /10
I was very pleasantly surprised with Routes. After reading some of the reviews, I confess having had some concerns but I found the whole process to be a very good and easy one. My checkout clerk did an exceptional job and was overbearing with requirements like I had expected. The check-in process was also very easy. The only challenge is that two rental shuttles are necessary to get there- but I was not in a hurry, so this was not a problem.
About QEEQ: 10.0 /10
Easyrent cars found me a great deal in a market that was very expensive otherwise. It almost seemed like the deal was too good to be true ($200 less than the nearest competitor) yet it was very true with no surprises. Glad to have used them and will do so again in the future.

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Special SUV | Jeep Wrangler or similar
Reviewed: Mon, May 20, 2019
“Stun”
About Routes: 10.0 /10
Beautiful
About QEEQ: 10.0 /10

Nick

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Economy | Kia Rio or similar
Reviewed: Wed, May 15, 2019
About Routes: 7.7 /10
Routes will charge you less during booking but will recoup their charges by having to book a mandatory liability insurance. When other rental companies will include all necessity mandatory requirement all inclusive during booking.

P.Griffin

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Intermediate SUV | Nissan Rogue or similar
Reviewed: Wed, Sep 19, 2018
“Good”
About Routes: 8.8 /10
Like: Price
Dislike: I didn’t get the car that I wonted.

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