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Live chat Email us Service Code: 2396403080
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Amazing price, car was fine, process was a bit confusing.

Reviewed: Thu, Jul 4, 2019
About Routes: 7.3 /10
Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.
About QEEQ: 8.0 /10
No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

K.Gonzales

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 8, 2019
“Great customer service, very patient, friendly and hospitable”
About Routes: 10.0 /10
Exceeding expectations all the way! Great customer service, considerate, patient and very professional!
About QEEQ: 10.0 /10
Great and easy rental, very convenient!

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 10, 2019
“cheap rental company”
About Routes: 6.7 /10
Routes is rather remote from the airport, apart from the rental center where other vendors are. They are a bare bones operation and the first rental company I've encountered that required my insurance policy number in order to rent the car. Service at the counter was incredibly substandard compared to competitors. Fortunately, the car was in ok condition and I didn't run into any problems.
About QEEQ: 10.0 /10

D.Hawthorne

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jun 4, 2019
“They didn’t have the car I paid for, instead they stuck me with a gas wasteful V8 Auto all black.”
About Routes: 8.0 /10
The customer service was awful. They were cheaper than competitors, but you get what you pay for and I find that disturbing.
About QEEQ: 9.0 /10
Good third party firm. The business model is effective, but the firms benefiting from the outfit must comply to higher quality standards.

Lex Estoya

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Large SUV | Dodge Durango or similar
Reviewed: Wed, May 1, 2019
“Smooth process and excellent service.”
About Routes: 9.7 /10
Car safety like collision sensor needs servicing as indicated in the dashboard otherwise its excellent experience and driving performance.
About QEEQ: 10.0 /10
Staff are easy to deal with.
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E.Gonzalez

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Economy | Toyota Yaris or similar
Reviewed: Sat, Apr 20, 2019
“Great tool”
About Routes: 9.3 /10
great service, very fast, got an upgraded car . Very happy
About QEEQ: 10.0 /10
Everything fine and smooth

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