The staff's service was very poor; it took them half an hour to install the baby seat... very bad.
The service attitude at the pick-up location was particularly bad, extremely bad... I will not book Hertz in Dubai again.
The airport store is very small, with only two people attending to customers. We waited for about 20 minutes before our turn. The service attitude was great and explained everything clearly. Some of the add-ons we initially planned to purchase were suggested with better alternatives by the staff. Amazing!
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