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+1-8007618913
Live chat Email us Service Code: 1671530170
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Reviewed: Mon, Jan 7, 2019
About Budget: 6.0 /10
The car provided at the store did not match the one reserved and paid for online. They informed us of no available cars and asked us to go to the airport to switch. Only after three requests did they call the airport for assistance. The staff at both the airport and the replacement location were just average in terms of attitude.

Relevant Reviews on Budget in United States

Daphne Lattimore

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Reviewed: Tue, Sep 25, 2018
About Budget: 8.0 /10
Received an upgrade

Daphne Lattimore

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Compact | Toyota Corolla or similar
Reviewed: Sat, Oct 13, 2018
About Budget: 2.0 /10
The work efficiency is too low, and the queue time is too long.

Elizabeth Longfellow

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Reviewed: Thu, Aug 24, 2017
About Budget: 10.0 /10
Budget car rental is pretty good. The only downside is that the front desk staff didn't know that QEEQ already included insurance and tried to sell additional insurance. This is very inconvenient! Other than that, everything else was perfect!

Rob Wallace

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Medium SUV | Ford Explorer or similar
Reviewed: Thu, Jul 21, 2022
About Budget: 6.0 /10
I purchased my own additional insurance cover and explained this to the person at the counter, however they still added $185 worth of insurance I didn't need or ask for. After some time on the phone to customer services on our return home I manged to get them to credit my account.
About QEEQ: 10.0 /10

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Economy | Ford Fiesta or similar
Reviewed: Tue, Sep 10, 2019
“Terrible experience. Pick up location on booking did not match up this resulted in an additional exp”
About Budget: 4.0 /10
Car was different to the car requested and budget were unhelpful when the pick up location was different to that on our booking form. Car also has oil service message come up straight away but we were told this was ok to take regardless of warning message.

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