From start to finish, the staff and online customer service were very professional. Every detail was handled perfectly, exceeding our expectations! Special thanks to Mr. Yuan who assisted us during the car return; he patiently answered our questions and was very accommodating. Sincere thanks to every staff member for making our trip to the Western US nearly perfect.

The rental company promptly contacted us before departure to discuss the itinerary, quickly answered various questions, and provided relevant guidance. There were shuttle services from the airport. The process of picking up and returning the car was very convenient and straightforward.

Great service, shuttle provided!

Staff very helpful and friendly.

Book process very smooth. Rented car had a high performance/value ration.

The only issue was them not being able to take us back to the hotel and also no direct pickup from airport.