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Live chat Email us Service Code: 5269685217
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Reviewed: Tue, Aug 7, 2018
About Thrifty: 2.0 /10
Even though they knew we were a group of six, they gave us a seven-seater car without a rear trunk. We had to fold down one seat for luggage, and two suitcases had to be crammed inside the cabin, which was very uncomfortable. When we reached Jackson, we saw larger seven-seaters and wanted to change cars, but the rental company wouldn't let us, insisting we return the car where we picked it up. Therefore, we were very dissatisfied with this rental service.

Relevant Reviews on Thrifty SAN FRANCISCO INTL AP

Saxon Dulles

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Reviewed: Tue, Jan 7, 2025
About Thrifty: 4.0 /10
1. The staff aggressively pushed for insurance, which took 10 minutes of back-and-forth; 2. The booked car was supposed to be a 4WD, but they provided a 2WD. Encountered snowy mountain roads and had to purchase snow chains, costing over $200.
About QEEQ: 10.0 /10

Earl David

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Reviewed: Wed, Mar 14, 2018
About Thrifty: 8.0 /10
Pros: The line wasn't too long. Although there was only one person at the counter, they were very efficient. Cons: They will try to sell you insurance and keep emphasizing the disadvantages of not buying it, even though I already bought insurance on QEEQ and it was indicated on my receipt. The staff still tried to sell me more insurance.
About QEEQ: 10.0 /10

Carol Hamlet

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Reviewed: Thu, Mar 8, 2018
About Thrifty: 6.0 /10
The counter was in the farthest corner. I had purchased the lowest insurance on the rental platform, but the counter staff said I didn't have any insurance and suggested I buy more for 17 USD per day. This ended up costing me over a thousand RMB.

Rod Black

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Reviewed: Sun, Nov 20, 2016
About Thrifty: 10.0 /10
Very good, no hard sell like mentioned online.
About QEEQ: 10.0 /10

Adam Tseng

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Small SUV | Nissan Rogue or similar
Reviewed: Sun, Jan 8, 2023
“Thrifty overbooked their rental cars”
About Thrifty: 8.0 /10
Thrifty overbooked their rental cars, which caused we waited more 2 hours. The staff solicited me to raise cost to upgrade car & get car soon, otherwise there will be 2 more hours waiting. I provided my phone number to get their notice. After 2 hours waiting by the counter, they did not inform me the car was ready until I approached asked the staff, then he said my car was ready....
About QEEQ: 8.0 /10

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