Initially given a Nissan with minor lighting issues, replaced with a Ford Explorer, which was in excellent condition. Automated process at San Francisco airport, very convenient.

You can input the information yourself on the self-service machine, swipe your credit card, and go pick up the car. It's very fast.

It was alright, nothing special.

Renting a car at San Francisco airport was very convenient. Since we didn't quite get used to the first car, we spoke to the staff at Los Angeles airport and they swapped it without any extra charges. Returning the car was also very easy. Overall, it was a great car rental experience.

Mandatory Liability insurance.