Pick-up and drop-off were very simple.

They efficiently handled the car exchange, and the vehicle was very new.

There was a bit of a line when picking up the car at San Francisco Airport, waited for about ten minutes. The car was in good condition with a decent selection of models. Returning the car near Los Angeles Airport was very convenient and quick, just checked the engine start and general condition, took only three minutes. Overall, this car rental company is pretty good.

Overall, it was pretty good. Initially, I was given a Santa Fe when picking up the car. I requested a different car and they handed me two Dodge keys, which I declined as it should have been a Kuwei. Just when I was about to take the Santa Fe, a staff member brought back a freshly washed Grand Cherokee. I took it without hesitation and had a great ride. The staff was not impatient at all. Thumbs up!

Taking the blue line from San Francisco airport directly to the car rental point was convenient and fast. As soon as we arrived at the car pickup location, we experienced the warmth and simplicity of the American people. It was truly a pleasant experience! If we need to rent a car abroad in the future, Alamo is a great choice!