The staff informed us that the reserved car only had basic insurance and asked if we needed additional coverage. After we declined, they did not push us further, only reminded us to drive carefully at our own risk. There were few compact cars available, but the small car was very economical, only consuming two fuel bars over two days. A $10 refuel before returning the car was enough to fill it up. Not opting for a full tank return was a wise decision.
Upon returning the car to the store, they checked the fuel level and vehicle condition, and told us we were good to go within a minute. Very efficient.
The storefront lobby is very clean, offering a seating area for rest. The service is highly efficient. If you don't want to wait in line, you can use the self-service machine, which is very convenient. The staff explanations are very detailed and patient.
Like: “Free” upgrade from a 4 door to 2 door which was nice in some ways. Dislike: Couldn’t fit all our bags in the trunk, and it was hard getting a large bag on the back sert of the 2 door car.
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Customer Service
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View more >Dislike: Couldn’t fit all our bags in the trunk, and it was hard getting a large bag on the back sert of the 2 door car.