Satisfied

Great experience.

Overall, the service was very satisfactory. Both the gentleman and lady at the front desk were very attentive, professional, and friendly.

The process of picking up and returning the car was very smooth! We picked up the car in downtown Izmir with no queues, and the communication during the pickup process was very convenient!

Avis is a mid-sized international car rental company. The prices are relatively cheap, and the service is just acceptable. The car condition is also okay, but not great. This time I rented a Volvo that had only been driven for over 4,000 kilometers. However, the driver's door appeared misaligned when viewed from the outside. I'm not sure if it's because the door is deformed, but it felt fine while driving. The most worrisome part was that halfway through the drive, the tire pressure warning light came on. I checked several times at gas stations and even added air, but the warning light wouldn't go away, which made the journey somewhat stressful and unpleasant.