Will use again great service, never again green motion.

I have had terrible experience with Green Motion. I am not sure how you are willing to work with this company. You can call them as long and as many times as you want they never answer. This trip they were closed when we arrived in Orlando. We had to book another car from Budget at the Airport. We made a booking 3 months back and we cannot get a car from this company. Miserable. At least as a courtesy they should return back the money.

I was upgraded, since my car was not available. I was forced to take their insurance. I argued and they dropped part of it, but kept the loss of use insurance, even though I refused it. The car had several scratches and my grandkids found trash in the car. Return was quick and easy.

My experience would have been better if I did not have to drive a van with the advertisement on the hood and side of the vehicle. We hardly drove it so we would not be mistaken for a rental service car. A guest at our resort walked up the van thinking we were a driving service.

It was most terrible experience I ever had because the counter person tried sell your insurance. I was 3 hours on the counter.

Horrible customer service at the counter. She would not let me use my own insurance, would not let me use the insurance that came with my easy car rental booking. They also did not have my car category and offered me an "upgrade". I drove over 1500 miles in the trip and the wanted me to drive a Ford Expidition (essentially a bus). That was unacceptable and they advised me they did not have any other vehicles. After over an hour at the counter, and speaking to multiple people, they finally got me an alternative. The cost of my 10 days tripled because of all of this and I was limited to what I could do on my vacation. Nothing but negative comments to say about Greenmotion and will never rent from them again.