The car was very good comfortable and clean

Because we had a lot of luggage, the staff suggested switching to a Suburban. It turned out they were right, and it wasn't a forced upgrade.

Renting a car at San Francisco airport was very convenient. Since we didn't quite get used to the first car, we spoke to the staff at Los Angeles airport and they swapped it without any extra charges. Returning the car was also very easy. Overall, it was a great car rental experience.

The car was in good condition, and returning it was convenient. However, we faced a long line to pick up the car, probably because it was cheap. The staff had a good attitude, and there were no issues.

Clear handover process, quick return, and honest service.