Europcar CHRISTCHURCH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Saxon Dulles

New Zealand

Reviewed: Tue, Jan 3, 2017

About Europcar: 2.0 /10

Arrived at the airport at 5 PM and asked if I could pick up the car earlier since my order was for 7 PM. The store confirmed it was possible and said I needed to wait a bit. I got the car around 6 PM. I specifically asked the store what time I should return the car and if I needed to return it earlier. They said according to the order, return at 7 PM, but I could come half an hour early for the formalities. In the end, they charged me an extra day because I rented the car at 6 PM and returned it at 6:50 PM. This is ridiculous!

Europcar

Christchurch Airport(CHC)

Christchurch

New Zealand

1 days rental

Relevant Reviews on Europcar CHRISTCHURCH AIRPORT

Payne Camilla

New Zealand

1 days rental

Europcar

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Tue, Feb 4, 2025

About Europcar: 10.0 /10

Very good

About QEEQ: 10.0 /10

Neil Margaret

New Zealand

1 days rental

Europcar

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Mon, Dec 3, 2018

About Europcar: 4.0 /10

Charged me extra fees. There are hidden terms in the contract on Zuzuche. The return time was clearly stated on the contract, and I returned the car early, but they still said I was late. Fortunately, I kept photo evidence and am now going through the after-sales appeal process. I'm skeptical that Zuzuche will resolve this, and it seems my money is gone for no reason.

Dinah Faulkner

New Zealand

1 days rental

Europcar

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Mon, Oct 10, 2016

About Europcar: 10.0 /10

A well-known company with an airport office, making car pick-up easy and quick. The service is on par with Hertz and Avis, but at a lower price, offering great value for money.

About QEEQ: 8.0 /10