The wrong car seat was provided, so they lose some points. Everything else was good.

Charged me extra fees. There are hidden terms in the contract on Zuzuche. The return time was clearly stated on the contract, and I returned the car early, but they still said I was late. Fortunately, I kept photo evidence and am now going through the after-sales appeal process. I'm skeptical that Zuzuche will resolve this, and it seems my money is gone for no reason.

Not bad

Counter staff was very helpful and friendly. Car was fun to drive. Loved the backup camera.

Counter staff was very efficient but handling all the people waiting for their cars with no assistance was clearly not easy.