Very satisfied, highly efficient, straightforward sales inquiry. After being informed, the car pickup process was smooth. The vehicle provided was a brand-new GMC with 120 kilometers on the odometer. Absolutely great!
Overall, the service was very satisfactory. There were some upselling attempts, but they were resolved smoothly through communication, and the service was quite attentive and detailed.
I've always used the corporate agreement rate for business trips, so I've been a long-time Gold Member of Hertz. This time it was for personal use, and the service quality is still consistent.
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