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Reviewed: Fri, Aug 18, 2017
About Europcar: 2.0 /10
1. Never trust after-hours car return arrangements. Europecar in Barcelona is extremely bad. More than 20 days after returning a car, they charged extra, claiming the air compressor was damaged. This is outrageous! How can internal damage after such a long time be blamed on the previous renter? Another car had scratches when picked up, which I reported and photographed. Still, I was charged for repairs. 2. QEEQ is powerless in disputes. Despite providing photos, evidence, and reasons, there is no result from QEEQ. All I got was to wait patiently. After more than a month, there's no progress. I decided to use insurance for the compensation. 3. Always get full insurance. Without it, European car rental companies will find excuses, and QEEQ is useless. There's no way to recover your losses.

Relevant Reviews on Europcar BARCELONA AIRPORT T2

Xavier Wright

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Reviewed: Sun, May 4, 2025
About Europcar: 10.0 /10
Overall pretty good. They suggested upgrading the car model and additional insurance, but didn't push further after refusal.
About QEEQ: 10.0 /10

Donna Beard

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Reviewed: Tue, Apr 15, 2025
About Europcar: 6.0 /10
Pretty good, they didn’t try to upsell insurance. However, they didn’t check the car during the return process. Even though I clearly refueled the tank before returning, they still charged me over $10 for fuel. The amount wasn’t much, so I didn’t pursue it further. Still, it would be better if they conducted a clear inspection during the car return.

Matthew Horatio

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Reviewed: Mon, May 18, 2020
About Europcar: 4.0 /10
Please note that Barcelona airport has two terminals. Make sure to choose the correct one when booking, as they are not well connected.

Nora Violet

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Reviewed: Mon, Oct 10, 2016
About Europcar: 2.0 /10
No queue numbers, I was just told to wait. Is she stupid? Changed the pickup location and blamed it on the customer, Tried 3 different charging cables and all had bad connections. Can't you check this in advance?

h.Alhadidi

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Apr 10, 2019
“did not find the booked car shift according to dick man advice to another car ( bad advice)”
About Europcar: 7.7 /10
nice disc man very bad picking car site and personal no one show me about car tools and how to use

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