I was really disatisfied and refused to take the car once the price quoted was not what I had agreed

The car rental was away from the airport. I purchased the additional insurance prior to renting the vehicle, but the service person insisted that it was not for full coverage and almost refused to rent until a purchased the additional insurance at the counter. We were unable to locate the gas door which was under the armrest on the door. We had to return the vehicle to the rental car return and go back to refill when showed how to open the gas door.

It is a scam! They tell you $11 a day for car. If you want their car you must purchase their insurance, and toll pass from them. By the time you are done, you are paying over $180 a day for a Ford Fiesta. The guys at the counter was very nice! We refused to rent a car from them, so they took us back to the airport.

Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!

Right cars Need to care about their costumers, I paid for a better car and gave me the cheap car model they had, I would never recommend this company to anyone.

Like: The agent found a discount to apply for the sun pass.
Dislike: Dirty car.