The queue was relatively normal. They recommended insurance and return fuel service, but I declined all of them. A $250 deposit was deducted. I booked an Edge but received an Escape instead, which is a lower class model. In the evaluation, there's no option for the Escape, so I could only choose Edge. Well, it is what it is.

Arrived around 9 AM, there was a long line for pickup and it took forty minutes. Out of the four cities where I rented cars, only this one kept trying to sell me various insurances and GPS, etc.

The waiting time for the shuttle from LAX was over 30 minutes which was really very inconvenient. Another thing, I wish that they don't allow smoking in their vehicles. I am non smoker and the smell of the car had really annoyed me and triggered my asthma. That was a real disappointment from a huge company like Budget.

Very easy booking.

great car and service

easy to book and price was excellence for money