You first register and pay the deposit at the counter inside the airport, then head to the parking lot office to find the staff from your rental company and do the vehicle inspection before picking up the car. During peak times you may have to wait a bit, so I’d recommend allowing extra time when returning the car.

Friendly staff with smooth English communication.

The airport store is very small, with only two people attending to customers. We waited for about 20 minutes before our turn. The service attitude was great and explained everything clearly. Some of the add-ons we initially planned to purchase were suggested with better alternatives by the staff. Amazing!

The car rental company is very good.

Pretty good