There were too few staff, and the queue time was excessively long. The order stated that there would be Chinese service, but there was only someone who spoke Cantonese with a cold attitude. I want to file a complaint against this rental company. I had reserved a Jeep Grand Cherokee, but all similar models available at the store were broken. In the end, they gave me a Jeep Compass without refunding the price difference.

Voiture parfaitement adaptée à nos besoins. Très bon niveau d’équipement. Le. Chauffeur de la navette à l’aéroport avait notre nom ce qui est rassurant.

Over all great but price is too much. No GPS.

service plus que correct et personnel efficace

We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.