It was very convenient to extend the rental period via phone, and the insurance coverage was comprehensive. The service was excellent, making it reliable and hassle-free.

Whole experience first class

Whole experience first class

Like: I got a differernt car than I reserved, but it was excellent. The people were very friendly.
Dislike: I did not like paying for a taxi to take us to the other lot. Why cant Enterprise run a shuttle to the lot or pay for the taxi fee?

Like: The car was clean. Staff offered bottled water. No paperwork was needed; everything was electronic.
Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.

Like: wonderful experience , would visit same location again