The service attitude was good.

I returned the car with a full tank, but they claimed it was not full and charged me for 1.8 gallons (about 6.8 liters). They said the tank was 15.5 gallons when I picked up the car and 13.7 gallons when I returned it. Whether the rental company has the ability and time to accurately measure the fuel level is questionable. Even after the fuel nozzle clicks, you can still add a few more liters. They charged $9.9 per liter plus an 11.11% service fee. Extremely dissatisfied.

Did not buy insurance, reception was not happy, the reserved car was not available, switched from Edge to Murano, and charged an extra $121. Not sure what the charge was for. After multiple calls, nothing was resolved. Will stick with big companies in the future. Regardless of the English text on the online order, it doesn't matter. They simply don't acknowledge it.

The car pickup was convenient.

They aggressively pushed insurance and had a bad attitude. They even threatened that the police would arrest and jail me if I didn’t buy it. It was quite unpleasant.