Extremely satisfied.

We arrived at the store early, so there was no queue. We processed the rental procedures directly. Although they mentioned additional insurance, when we said we didn't need it, they didn't push it on us.

We weren't told where to drop off the car so assumed it was where we had picked it up from. However when we got there we were told we should have seen a big sign telling us where to drop it off but we hadn't seen it. It also wasn't very clear as to what fuel the car took, there was no indication on the fuel cap and it wasn't obvious on the paperwork.