Very convenient.

The car was new and clean, and the staff were friendly and enthusiastic. They proactively upgraded me to a 4Runner, a large vehicle with high ground clearance, which made highway driving very comfortable.

Very convenient pick-up and drop-off process. I will use this rental company again next time.

The service attitude was good, but the car model often differed from the one booked, depending on luck.

The attendant at the San Francisco airport car rental counter had a poor attitude. After declining to upgrade the car model and purchase fuel and insurance, he barely looked at us properly. Since we arrived at night, there were few vehicle options, and the available cars were relatively old models.