Very satisfied, got a free car upgrade, paid $12 per day for unlimited toll road access. However, some friends mentioned it's not necessary to purchase. The wait in line was a bit long.

Satisfied

To be honest I would have expected better from Europcar, It was a franchise they used, staff were helpful especially at pick up area. The outside of the car was clean the inside was just about tidy, Front window was very dirty on the inside had not been cleaned in a while, no water in the washer bottle had to fill up myself, every so often a message would appear front sensor not available you would assume that this is checked and attended to before it went for rental,

Te counter staff try desperate sell more insurance, tolls, gps. Is so boring and almost a extortion asking more money all processing.

surprised at gettting a diesel VW which was 4 years old, car ran good though in my drive from PHX to LAS.