Satisfied, the process was fast.

The most unsatisfactory car rental experience. Europcar and Advantage operate jointly, so I recommend not renting from either! They over-pushed sales. When picking up the car, they asked where we were going. After telling them, they said every route has high tolls, some even costing $40, and they pushed an $11 toll package. We thought the $11 covered all, but it turned out to be $11 per day! Also, the RAV4 we booked wasn't available, so they gave us a mini SUV. Our luggage couldn't fit, although it would’ve fit in a RAV4. We were forced to upgrade for $220. Why should we pay for the upgrade when it's their lack of cars? We didn't voluntarily upgrade! The previous rental with Alamo through Zuzuche didn't incur any additional charges after pre-authorization, but this time there were all kinds of taxes and fees on site! The critical moment was reaching Zuzuche's 24-hour hotline, which was always unavailable. There were many people in line to pick up cars, so we had no choice but to accept. I'll never rent from this platform again. Very disappointed with Zuzuche too.

州税と思しき記載があり、◯◯パーセントとあるが、何の◯◯パーセントなのか分からない。

ロサンゼルス国際空港近くの代理店？下請店？が、ADVANTAGE RENT A CARという店でしたが、トヨタの車を申し込んでいたに、ヒュンダイの車を貸し出されました。 追加保険を強引に勧められるようなことはありませんでした。

Washer bottle empty, 12 Volt charger did not work so we were unable to charge or use our Sat Nav. Customer service assistant, when we picked up the car, gave us incorrect information about tolls and therefore we were charged for toll fees for the whole of visit when this was not needed.

Booking was smooth and easy. Price protector did exactly what it said and our price was reduced when price drop was noticed. All booking documents received and able t print easily.