Our flight was delayed and the girl stayed late to allow us to collect the car which we thanked her for and appreciated. However, she spent a lot of time then trying to sell us insurance we didn't require and attempted to use scare mongering techniques. When we dropped the car off on the last day, shortly after the opening time, she was unable to provide any advice or help with getting to the airport. The airport shuttle didn't show up and she had no idea about it nor any taxi numbers or advice. The website stated there was an airport shuttle and she knew nothing about the company nor times and didn't know how to contact them. She was very unhelpful and off-hand We found taxi numbers online however there was no availability to pick us up. When we asked to speak to the manager and said we would have to complain, she told one of the employees to take us to the airport as he was going in the direction of the airport as he was leaving.

Never ever again ... over two hours for the pick up process ... ridiculous

excellent service people trying to fix a problem with not enough cars.

worked

Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.

No shuttle bus , terrible location, had to walk in the rain for pick up due to incorrect address being provided and then was driven back to the same place I had walked from , location pick up point was wrong on email , rude staff , no customer service, didn’t care