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Live chat Email us Service Code: 9806136171
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Would be pleased to do business with Hertz in the future.

Reviewed: Sun, May 26, 2019
About Hertz: 8.7 /10
Service from Hertz in Lille centre was fine once we located the correct office. (see next field). Hertz staff gave us good advice which we heeded, e.g. GPS, auto Versus manual, choice of model. On return of car we forgot to mention to Hertz staff that we noticed one of the reversing lights wasn't working on the Peugout 2008 (FE108FX). I hope they will notice this on their vehicle safety check before
About QEEQ: 8.0 /10
Economy | Renault Clio or similar

Relevant Reviews on Hertz in France

Julian Holt

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Reviewed: Tue, Apr 30, 2019
About Hertz: 8.0 /10
The staff was friendly, but they didn't resolve the issue

Hamiltion O'Connor

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Reviewed: Wed, Jun 21, 2017
About Hertz: 10.0 /10
Good service, well-maintained car
About QEEQ: 10.0 /10

Roxanne Bacon

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Reviewed: Tue, Aug 4, 2015
About Hertz: 8.0 /10
We originally booked a Golf, but seeing we had a lot of luggage, they gave us a Citroen small SUV instead. The GPS in the car costs extra, but it's really useful, even finding country roads.
About QEEQ: 10.0 /10

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Compact | Renault Captur or similar
Reviewed: Mon, Sep 9, 2019
“Great car, long wait for pickup and disappointing customer service.”
About Hertz: 6.3 /10
Over 1.5 hour wait to pick up the loan car. Huge queues. Unexplained €60 fee on drop off. No explanation just "thank you all done" and handed a receipt. Did not notice the charge until I later checked.
About QEEQ: 10.0 /10

Hamish

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Compact | Renault Captur or similar
Reviewed: Sat, Aug 17, 2019
“Sh*thouse and dishonest”
About Hertz: 5.0 /10
They try to rip you off. Take a million photos of the car at pick up time as they will try and sting you for every minuscule scratch on the car when you drop it off. They also take forever to reply to any queries you have and will charge your card without your consent (including the supposed “damage” charges
About QEEQ: 10.0 /10
Booking process was smooth, thanks for everything

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