Pretty good. Initially, all credit cards were rejected, but later they switched to another computer to process it.

Not many people, orderly queues, excellent service.

The van was what I expected. It had over 17000 miles on it, but still in relatively good condition. We had to wait around a half hour for Dollar to get the van ready for us. It didn't appear to be an excessively busy day, so I thought that was a bit excessive. Otherwise, all good.

According to the Easyrentcars email confirmation of the booking, it stated any driver with proper ID and license could drive the vehicle without cost. The Dollar agent said I would have to pay $13 per day for additional drivers of the vehicle. This information should be made clear with Dollar if your statement is factual. Future renters should be apprised of the situation.

I would never rent from Dollar again. The entire customer experience was appalling. The representatives behind the counter were more interested in their personal conversations then actually doing their jobs. I learned more about their lives then how to use the EZ-Pass and the all the surcharges for the vehicle. The entire process took entirely too long and with all of the other options available I would think that a company would be interested in retaining customers. Also giving Dollar a value of 3.7 stars is a joke. 0 stars.

Explanations from Dollar attendant at pick up on additional insurance charges were minimal and rushed . Felt as if it was being quietly hidden . This left the whole experience "sour"

No value form Price drop protector this time. But online booking process was very easy with good deals