Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Darlene Leopold

Germany

Reviewed: Wed, Aug 6, 2014

About Hertz: 4.0 /10

There are actually very few Viano models available from HERTZ. When we went to pick up the car, they didn't have any left. They said our luggage was too much and that vehicles of the same grade wouldn't suffice, suggesting we upgrade to a VITO116, and charged us an additional 400 yuan for the upgrade. In fact, we didn't see any other vehicles of the same grade as VIANO in the parking lot. The staff member (an old lady) didn't upgrade us for free but rather persuaded us to pay for the upgrade, which felt a bit dishonest.

About QEEQ: 8.0 /10

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Tabitha Webster

Germany

1 days rental

Reviewed: Sat, Oct 26, 2019

About Hertz: 2.0 /10

Car replacement, additional insurance, and GPS service fees

Herbert Jordan

Germany

1 days rental

Reviewed: Tue, Apr 30, 2019

About Hertz: 8.0 /10

No issues encountered, acceptable service attitude

Buck Minnie

Germany

1 days rental

Reviewed: Mon, Oct 17, 2016

About Hertz: 10.0 /10

The airport location is very noticeable, the queue was short, and the staff were very professional. We needed to extend the rental period, and they offered a very favorable price right away. The entire process was very simple.

About QEEQ: 10.0 /10