Picking up and returning the car was very convenient. Car pickup was done through self-service under the guidance of staff, and I was free to choose additional options as needed, which was quick and easy. Returning the car in Los Angeles was also very convenient, as staff attended to us immediately upon parking. The staff checked the car and gave a slip, allowing us to leave right away. There was even a shuttle service to take us to the hotel or airport.

They still push for insurance and other extra charges.

The car rental company wasn't very helpful. When the tire had a leak on the highway, we were stuck for a long time because there was no Chinese-speaking customer service. They didn't offer any constructive suggestions. Finally, I suggested swapping the car at the nearest location, and only then did they agree. Communication was really difficult, but the replacement car was fine.

The car rental company with the longest queue!

This deal was really affordable