The process was straightforward.

Many people rent from them. Not bad.

Overall, it was pretty good. Initially, I was given a Santa Fe when picking up the car. I requested a different car and they handed me two Dodge keys, which I declined as it should have been a Kuwei. Just when I was about to take the Santa Fe, a staff member brought back a freshly washed Grand Cherokee. I took it without hesitation and had a great ride. The staff was not impatient at all. Thumbs up!

There were quite a lot of people in line in San Francisco, I waited for nearly half an hour. Returning the car in Vegas was very quick, but the pre-authorization held my funds for almost a month.

There are few rental locations, but it's sufficient. In the USA, renting a car is a must because taxis are too expensive.