The process was straightforward.

Service is decent, but they still push insurance. It's confusing to understand what's covered and what's not. The car was in excellent condition.

The car had issues but they replaced it immediately without any hassle, and the service was excellent. Thumbs up!

The customer service adds numerous insurance fees without consulting the customer, significantly increasing the rental cost. Very dissatisfied!

A different car to what we originally ordered but felt like an upgrade! Very helpful at the counter however we received wrong information about the GPS. We were led to believe most of the cars didn't have built in GPS but when we got out there, they all did! Perhaps have the staff know everything about the cars.

Very helpful before booking. Helped me make my decision to book with Easyrentcars. Perhaps be more clear about built in GPS.