The overall service was poor. The reception staff had a bad attitude and did not explain things clearly. Despite having already purchased the supplementary insurance, the rental staff still forcibly tried to sell additional insurance, which was firmly declined. If the company cannot urgently improve the quality of its personnel, I suggest closing this branch. I travel abroad every year and often rent cars, but this was a bad experience. The service attitude of the ALAMO Zurich rental staff was extremely poor and impatient. They also insisted on pushing additional insurance (even though I had already purchased it when booking). The professionalism of the staff at this branch needs urgent improvement. If this reflects the general quality of staff here, I suggest shutting it down.

Didn't want to be persuaded to buy the high-tier insurance from the rental company. They took 1500 Swiss Francs, and it hasn't been refunded to my credit card yet. Other rental companies refund within an hour of return.

Renting a car in Switzerland is really convenient. There are clear signs at the airport showing you where the CAR RENTAL area is. Returning the car is also easy with clear signage indicating where to go—just drive back to the airport.

Picking up the car at the airport was very convenient, and the vehicle was very new! There were no issues at all! Renting a car was very reliable!

i40를 원했는데 그 차가 없어서 다른차를 배정받았는데 대체된차가 i40에 준하는것인지 알수가 없어서 불편했고, 받은 차가 주행중 차량점검이 필요하다는 메시지가 계속 떠서 주행중 불안해서 전화를 했더니 별 문제가 아니라고 했지만 찜찜해서 렌터카 업체에 방문하여 차를 교환해 달라고 했지만 차가 없다고 해서 다음날 다시 방문하여 차를 교환했다. 차량은 잘 점검이 되어 있어야 하겠다.

가격적으로나 전반적으로 나쁘지 않은듯 하다