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+1-8007618913
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+44-2035140670
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+56-226665927
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 3742686125
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Reviewed: Thu, Jul 28, 2016
About GREEN MOTION: 2.0 /10
This car rental company is absolutely terrible. Remember the name, Green Motion! The exterior of the car we got was very damaged. The steering wheel had issues, the brakes were unresponsive, the acceleration was poor, and the seats were full of pits and dents. This led to a disastrous trip in Iceland, causing us to return the car and leave Iceland two days early. Our remaining accommodation was wasted, and we had to buy new tickets as we couldn't change our flights. When returning the car, we discovered that the GPS we rented couldn't enter the return address correctly because it was faulty and couldn't input the number 6. We even got help from Hertz staff to try and input it, but they couldn't either. Since their office wasn’t at the airport, we spent two hours looking for the return location and eventually left the car in front of a hotel at the airport, waiting for them to pick it up. Communication over the phone was very unpleasant, and they refused to come and get the car. We were almost missing our flight, and it was only after my companion angrily hung up that they sent someone. Returning the car two days early didn't get us any refund, and they even charged an additional 10,000 ISK without our permission. Overall, Green Motion deserves extremely negative reviews!!!

Relevant Reviews on GREEN MOTION Keflavik International Airport

Eunice Hodge

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Reviewed: Fri, Apr 13, 2018
About GREEN MOTION: 10.0 /10
Decent, matches local average standards.

Heloise Esther

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Reviewed: Fri, May 11, 2018
About GREEN MOTION: 4.0 /10
I bought full insurance on Zuzuche, but when picking up the car from the rental company, they insisted I purchase another full insurance for 160 Euros. After negotiating, they said if I don't buy it, they would hold 2000 Euros on my credit card. I can understand pre-authorization and deposits when renting cars domestically, but it's normally unnecessary for renting abroad. They blatantly bullied Chinese customers. A German couple next to me only needed to verify their order information and sign their names to get their keys and collect their car, which was conveniently parked right at the entrance. On that day, it was raining in Iceland, and after we bought the insurance, they simply handed us the keys and told us to find our car in the parking lot ourselves. Normally, I could understand this procedure at airports, but comparing the two experiences was disheartening. Aren't German and Chinese customers both customers? This isn't just about the insurance scam; it's about the extra effort paid because of bad weather and still receiving subpar service.

Sally Austin

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Economy | Hyundai Accent or similar
Reviewed: Sun, Jun 17, 2018
About GREEN MOTION: 6.0 /10
You really need to communicate well with the rental company about the insurance issue. When picking up the car, they pushed for an additional insurance of 146 Euros. They said if you don't take this insurance, you have to leave a 2400 Euro deposit. It was really intimidating, and I couldn't reach you by phone.

Cornelia Elizabeth

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Reviewed: Fri, Jun 30, 2017
About GREEN MOTION: 10.0 /10
The shuttle bus arrives every 20 minutes. Just wait at the arrival area and look for the staff holding the company sign.
About QEEQ: 8.0 /10

Maurice Edie

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Reviewed: Sat, Feb 24, 2018
About GREEN MOTION: 2.0 /10
Insurance purchased in China is not valid at the rental company.

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