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Reviewed: Tue, May 31, 2016
About Thrifty: 4.0 /10
The service attitude was good but very slow; we waited a long time. The key issue is the online price was over $150, but at the store, the price was over $360, saying I had to pay an additional $200 for insurance. I upgraded to a compact car, Corolla, for a total of $400! Originally, a friend had booked a mid-size car from National, including insurance, for $250 through another channel. I canceled the friend’s booking thinking your price was cheaper. This is truly a rip-off!

Relevant Reviews on Thrifty SAN FRANCISCO INTL AP

Jerry Lucas

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Reviewed: Mon, Mar 31, 2025
About Thrifty: 10.0 /10
Overall quite good.
About QEEQ: 10.0 /10

Les Strong

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Reviewed: Tue, Sep 3, 2019
About Thrifty: 4.0 /10
The waiting line was too long!

Michell Pullman

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Reviewed: Sat, Dec 23, 2023
About Thrifty: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Ella Baldwin

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Reviewed: Mon, Aug 21, 2017
About Thrifty: 2.0 /10
The WORST rental car experience I have ever had! 1) Added an emergency road service with extra charges to my order without clear notification at the pickup. Finally ended up with USD 62 more than the original order! 2) The vehicle was a very old Hyundai Elantra (if not a Toyota, it should be a Hyundai Sonata)---poor conditions with high mileage (over 40 thousand miles). This is the worst rental car experience I have ever had! They added an emergency road service at pickup without clearly informing me, resulting in an additional charge of 62 USD. The car was supposed to be a Toyota Corolla, but it was an old Hyundai Elantra with high mileage and poor conditions. If it had to be a Hyundai, it should have been a Sonata, not an Elantra. I swear I will never choose Thrifty again.

Andrew Robinson

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Reviewed: Sat, Dec 30, 2017
About Thrifty: 8.0 /10
The rental process was very smooth. Originally, I wanted to rent a Jeep, but I got a Kia Sorento instead. Thankfully, the handling was quite good.
About QEEQ: 8.0 /10

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