Service really depends on who you get. At the Europcar counter in Warsaw airport, the first day we had this long-haired guy—service was just so-so, and he kept trying to add extra charges for everything. The second day we got a short-haired guy who looked sharp, handled everything quickly, didn’t add any extra fees, and patiently answered my questions about whether all our luggage would fit. Super efficient!

The car was great! It was new and very easy to drive! Excellent! The pickup location is in the hotel lobby, and the staff will wait at the agreed time. There's no storefront office, haha.

The process was very quick. Just confirm the contract and the deposit will be frozen on the credit card, then you can pick up the car. Make sure to read the contract carefully.

The pick-up and return process is simple, the vehicle is clean, the parking lot is very close, and the car is relatively new.

A complete turn around compared to my last experience. The guy behind the desk was a legend! Free upgrade too.

Easy Rent Car is the Ryanair of car rentals for me. Thanks for keeping the costs down! This was my best car rental to date!